Lead Time

Each item is made to order and some of Maggie's work is made using casting processes. This means that in some cases it can take up to one month before your jewellery is dispatched. If your order is urgent, please email Maggie beforehand to check that it can be prioritised. 

Sizing

Before placing your order on a ring, please be sure of your size as some designs are unable to be altered and would have to be made again. If you're not sure of your ring size you could pop into a jewellers and ask them to tell it to you. Alternatively Maggie is happy to post a UK ring sizer to you!

bespoke

get in touch with maggie to discuss a custom order. maggie's jewellery can be made from gold as well as silver and can also use recycled, sentimental precious metals and gemstones. maggie can make one of a kind engagement and wedding rings or you can make your own rings at a private workshop with her. 

Packaging

Your jewellery will be sent to you in a lovely, branded gift box made from recycled cardboard.

Postage

Once ready your order will be sent first class signed for via Royal Mail. A signature will be required.

Returns

As each piece of jewellery is made to order Maggie is unable to offer refunds. Please do get in touch though with any concerns regarding your jewellery and she'll be happy to help. 

Caring and Cleaning

All silver will tarnish over time but it will happen much faster when in regular contact with perfume, hairspray, creams or chlorine. Silver can get wet but avoid wearing in the swimming pool. Try to keep your jewellery dry and don’t leave it sat in the bathroom. When your jewellery eventually does need cleaning there’s a quick and easy method you can follow:

Line a heatproof bowl with aluminium foil. Add 1 tablespoon of baking soda. You can then slowly add white vinegar as well to speed up the process but this isn’t necessary. Pour on boiling water and pop in your jewellery, making sure it’s touching the foil. Leave in for only about a minute (with vinegar) or 5-10 minutes without vinegar. Remove any remaining dirt by buffing with a rag.